Terms & Conditions
Last updated: 2 November 2026
By using the Bilai Ghor website or placing an order, you agree to these Terms & Conditions.
Products and Information
We try to provide accurate product descriptions, prices, images, stock information, and other details. Minor differences in packaging, appearance, or manufacturer information may occur.
Orders
Submitting an order does not guarantee acceptance. Bilai Ghor may contact the customer to verify an order and may cancel or refuse an order when necessary.
Prices
Product prices are displayed on the website and may change without prior notice. The price applicable to an order is the price shown during the ordering process, subject to any confirmed adjustments.
Availability
Products are subject to availability. If an ordered product becomes unavailable, we may contact the customer regarding replacement, adjustment, or cancellation.
Delivery
Delivery time may vary depending on location, courier service, product availability, weather, holidays, or other circumstances outside our direct control.
Customer Information
Customers are responsible for providing accurate contact and delivery information.
Returns, Refunds and Cancellations
Returns, refunds, exchanges, and cancellations are handled according to Bilai Ghor's applicable policies and the condition of the order or product.
Website Use
Users must not misuse the website, attempt unauthorized access, interfere with website operation, or use the service for unlawful activities.
Intellectual Property
Bilai Ghor's website content, branding, graphics, and original materials may not be copied or reused without permission, except where permitted by law.
Limitation
Bilai Ghor will make reasonable efforts to provide reliable services but cannot guarantee uninterrupted website availability or events outside its reasonable control.
Changes to These Terms
We may update these Terms & Conditions when necessary. The latest version will be available on this page.
Contact
For questions about these Terms & Conditions, please contact Bilai Ghor through the contact information provided on our website.
Cat Food
Cat Litter
Cat Accessories
Cat Care and Health